FAQ

Frequently asked questions

Learn more about Elywhere

Can the ES300 be operational within one week of being delivered on site?

Yes, if the grid connection is in place it can be operational within few hours. Elywhere technicians will complete Site Acceptance Testing and bring the system online.

Can the user select the level of charging for each of the ports?

As a default, our systems provide dynamic charging depending on the connected EV’s charging curve and demand. And, yes, the owner/CPO of the charging station can set limits on each connector through the backend management system.

How can we manage the peak-draw of the system from our local distribution or grid connection?

Elywhere can dynamically, via OCPP commands or directly in the backend system, set the maximum kW/Amps drawn from the grid/distribution center.

Is there an operational limit to how many cycles per day your system can handle? In other words if we fully discharged the system, then charged back up with 150-300 kW of grid power, then immediately discharged fully again - are there any thermal or other limitations that put a limit on this type of operation?

There is no operational limit on the number of cycles. The number of cycles possible to perform is related to the grid intake size. The grid intake sets its limit to how long time a full charge up of the batteries (from 10% SoC up to 90% SoC that is possible.) In the event of a temperature issue, this will be depending on the outside temperature and how it affects the working temperature in the batteries.

If connected to grid power for charging and there is a utility outage, is the unit able to operate independently from the grid? We understand it could only provide whatever power is in the batteries until the utility outage is resolved, but wondering whether if it is fully charged it could still support vehicle charging in a limited capacity.

Yes, the ES300 can be delivered to work off grid with Grid Islanding gear. In this configuration, system power and charging will be fulfilled through the available battery capacity.

Frequently asked questions

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